My recent court appearances have been more “public law” than private law. Protective expenses orders, planning permission and taxi office booking licences (yes really), all involving a plea by an individual for the court’s help to control the activities of the state. Lawyers call it “judicial review”. These are cases where, as a last resort, the court is asked to intervene because it is said that the state have acted unlawfully. There will always be, and always should be, a mechanism to challenge the power of the state.
That got me thinking about online dispute resolution. The challenges I have been involved with recently have all been, relatively speaking, reasonably speedy. One even involved an court appearance at midnight – a first. How might ODR improve things? Well the documents might be stored online, and the court pleadings might be in a central area accessible by all, but I suspect that in this kind of challenge an “in person” hearing is probably always necessary.
That in turn got me thinking about when a case might need to be heard in person.
According to a recent consultation document: “The general principle is that judicial proceedings are heard and determined in public; there should accordingly be public access to judicial determinations, including the reasons given for them and the identity of parties.”
So for online dispute resolution, that should be fine. Just make the court file, and all the virtual hearings, accessible to all. Then the hearings will be “in public”. However what happens when someone wants to hide their identity? A common example is to stop the publication of the name, school, address, picture, or any other details that could lead to the identification of persons involved in the proceedings under the age of 17. The reference to super-injunctions is to a more extreme type of order, where there is a prohibition against disclosing the fact that an order had been made at all. A couple of years ago these seemed to be all the rage.
The changes are designed to bring the court rules up to date. What is proposed is new rules, which would apply to all orders that restrict the reporting of proceedings, and introduce an opportunity for the media to make representations to the court before such an order is made. The consultation document goes on to explain the Scottish “super-injunction”.
“27. Rule 102.4 (non-notification). This rule allows the court, where there are compelling reasons not to inform the media, to dispense with rule 102.2 and 102.3. An example of a compelling reason would be where a party has applied to the court for an interdict against a party from disclosing private information to the media and a reporting restriction is being considered. If the media were informed about this before those orders were granted then it could defeat the purpose of the application for interdict.
28. Though there may be a concern that this rule introduces to Scotland what are known as “super-injunctions” (a court order prohibiting the publication of information concerning a party and which further prohibits the publication or disclosure of the existence of the order and proceedings) in England and Wales, it simply reflects what is provided for in section 12(2)(b) of the Human Rights Act 1998. Further, it is not thought that this rule will be relied upon to the same extent as its counterpart in England and Wales as Scotland has not seen, for various reasons, the same frequency or type of privacy cases that have been seen in England and Wales; it is not expected that this rule will change this.”
Is it possible for an online dispute resolution system to deal with this kind of subtlety? Almost every corporation has no desire to have its disputes aired in public. The question is often asked: do I have to give evidence in public; do I have to disclose our business practices; do I have to disclose these documents in court? The answer is yes. If you are in court, it is public – subject to limited exceptions.
So if there is an online dispute resolution system for, let’s say, disputes with the media, how do you stop everyone applying, at the touch of a button, for a reporting restriction? At the moment, because lawyers are involved in the court process, they act as an effective buffer by advising parties that they are not going to get a reporting restriction. If the process is automated, this suggests that a similar automated buffer is needed? The lawyer’s answer is that what is really needed is… a lawyer. Richard Susskind thinks otherwise. He thinks that (at page 49):
“…the days of online problem-solving by computers are not very far away. And when we enter that era, and we apply the same [big data] techniques and technologies in law, then we will have [artificial intelligence]-based legal problem-solving. This could be an online service… that can analyse and classify the fact pattern inherent in these problems, that can draw conclusions and offer legal advice… AI will disrupt not just the world of practising lawyers but also our common perception of the legal process.”
Going back to my opening thoughts, if ODR enthusiasts really want to drive the adoption of online systems for dispute resolution, then I suspect it is going to have to be done bit by bit, specialist subject area by specialist subject area. If they start from the premise that all court processes should be automated, as the futurists might suggest, they are going to be met with many principled objections. This means that online dispute resolution systems are probably going to be a sophisticated form of arbitration – with the obvious limitation that this needs the consent of both sides. That consent can be secured, perhaps, in contracts – it takes a while for this to work through to a regular volume of cases. So it should be a few years before we hear this on a regular basis.